CLIENT AGREEMENT

Last updated: 21.08.2024

This Client Agreement (hereinafter referred to as the "Agreement") is a legally binding document between the user of the dragofx.com platform (hereinafter referred to as the "Client") and the company that provides financial services through the platform (hereinafter referred to as the "Company"). The Client agrees to the terms of this Agreement upon registration and use of the company's services.

Before using the platform, please read this Agreement carefully. In case of disagreement with any of the terms, the Client is obliged to refrain from using the services.

1. GENERAL PROVISIONS

1.1. The Company provides the Client with access to the platform for transactions on the foreign exchange and financial markets, as well as for the provision of other financial services listed on the dragofx.com website

1.2. The Client confirms that he/she is a legally competent person and has all the necessary powers to enter into this Agreement.

1.3. The Client undertakes to use the platform in accordance with applicable laws and regulations governing financial and trading operations.

1.4. The Company has the right to change or supplement the terms of this Agreement at any time without prior approval from the Client. All changes come into force from the moment they are published on the Company's website.

2. TERMS OF SERVICE

2.1. The Company provides the Client with the following services:

- Access to trading platforms for concluding transactions.
- Information and analytical materials to assist in decision-making.
- Customer support via chat, email and phone.

2.2. The Client undertakes to use the services provided solely for lawful purposes.

2.3. The Company shall not be liable for any losses or damages arising from the Client's actions, as well as for any technical malfunctions or failures on the platform, unless such events are related to the actions of the Company.

3. REGISTRATION PROCEDURE AND INDIVIDUAL TERMS

3.1. In order to use the platform, the Client must complete the registration process, providing accurate and up-to-date information.

3.2. The Client undertakes to provide information that will be used to perform the **Who is Your Client (KYC)** and **Anti-Money Laundering (AML)** procedures, including, but not limited to, passport data, residential address, source of income and other personal information.

3.3. The Company reserves the right to verify the accuracy of the information provided, and, if necessary, request additional documents to confirm the identity of the Client.

4. RIGHTS AND RESPONSIBILITIES OF THE PARTIES

4.1. Responsibilities of the Client

4.1.1. The Client undertakes to:

- Ensure the confidentiality of the login and password.
- Prevent third parties from using the account.
- Carry out trading operations within the established limits.
- Immediately notify the company in case of suspected unauthorized access to the account.

4.1.2. The Client undertakes not to use the platform for illegal activities, including market manipulation, money laundering, terrorist financing or other illegal operations.

4.1.3. The Client undertakes to comply with the restrictions established by the company for trading on the platform.

4.2. Responsibilities of the Company

4.2.1. The Company undertakes to:

- Provide the Client with access to the platform for trading operations.
- Ensure the reliability and security of all operations.
- Provide the Client with support and advice on the use of the platform.
- Comply with the requirements of the legislation on the protection of personal data and compliance with the principles of KYC and AML.

4.2.2. The Company has the right to suspend or restrict the Client's access to the platform in the event of suspected violation of the terms of the Agreement, suspicion of fraud or other violations.

5. FINANCIAL RELATIONS

5.1. The Client undertakes to top up his trading account on the platform to start trading.

5.2. The Company reserves the right to charge commission fees for certain transactions or services, as well as regulate the size of the margin and liquidity.

5.3. The Company is not responsible for fluctuations in exchange rates and financial instruments that may lead to financial losses of the Client.

6. RISKS AND RESPONSIBILITY

6.1. The Client understands and acknowledges that trading on financial markets is associated with the risk of losing capital, and is fully responsible for his actions, including, but not limited to, opening positions, making decisions based on the information provided.

6.2. The Company shall not be liable for any losses incurred by the Client, including but not limited to loss of funds caused by market fluctuations or instability in the financial markets.

7. PROPERTY RIGHTS AND INTELLECTUAL PROPERTY

7.1. All materials posted on the platform, including but not limited to software, trading tools, charts, images, text and logos, are the intellectual property of the Company or third parties.

7.2. The Client undertakes not to violate the proprietary rights of the Company and other intellectual property owners.

8. CONFIDENTIALITY AND DATA PROTECTION

8.1. The Company undertakes to protect the confidentiality of all data provided by the Client and to comply with the requirements of the legislation in the field of personal data protection.

8.2. The Company may disclose the Client's personal data only if required by regulatory authorities or if there is a suspicion of a violation of the law.

9. DISPUTE RESOLUTION

9.1. All disputes between the Client and the Company will be resolved through negotiations. If it is impossible to resolve the dispute through negotiations, the dispute will be referred to the court at the location of the Company.

10. FINAL PROVISIONS

10.1. This Agreement shall enter into force upon the Client's registration on the platform and is valid until terminated.

10.2. The Client has the right to stop using the platform at any time, in which case the Agreement will be considered terminated.

10.3. The Company has the right to terminate the Agreement unilaterally, in which case the Client will be notified in advance.

CONTACT INFORMATION

If you have any questions regarding the terms of this Agreement or the use of the services, please contact us:

Raffles Place, Tower 2,
Level 19 & 20
Singapore 048616
+65 6808 6288
support@dragofx.com